Processes

Focusing on key management and leadership adds lasting value to your business, supports smooth day-to-day operations, and appeals to buyers looking for stability and cohesion.

Long-term business value grows from careful differentiation, consistent reputation, and mature systems—your right to win—built steadily over time.

Owning a business is about building value into your asset, not just keeping things running. By understanding and addressing key dependencies—on employees, customers, and suppliers—you reduce risk, build resilience, and create something durable for the next generation.

In family businesses, meaningful transformation often starts by accepting what you can’t control, actively seeking fresh ideas, and running experiments based on a clear theory—gradually leading to greater resilience, steady improvement, and a renewed sense of joy at work.

Explore the journey of shifting from incremental to exponential growth, fostering innovation through social capital, divergent thinking, and elevation.

In this episode of Resilience Talk, join Paul Spencer as he explores the critical yet often overlooked concept of business valuation. He discusses the importance of lifting our heads above daily operations to understand what truly adds value to our businesses. This conversation offers essential insights for business owners navigating the landscape of growth and preparing for the future—especially in the context of family enterprises.

I’m writing to share with you a project I’m excited about — the launch of my new podcast, Resilience Talk. Through this platform, I aim to open a conversation about the complexities and nuances of building resilient family enterprises, especially in the face of economic and political uncertainties that loom on the horizon.